Cancellation Policies

Below, please find BoardSource’s cancellation policies for webinars, certificate series, live trainings, and the BoardSource Leadership Forum. To view a full list of upcoming events, please visit our training calendar.

101- and 201-Level Webinars


Registration will be refunded if cancelled more than 7 days before the webinar begins. Registrations cancelled less than 7 days before the webinar begins are eligible for BoardSource credit only.

Please note:

  • Substitution is available only for paid webinar registrations and is contingent on substitutes having the same membership status as the original registrant. Limit of one substitution per registration. Substitution requests must be placed 24 hours prior to the webinar start. To arrange a substitution, call BoardSource at 202-349-2580.
  • This cancellation policy does not apply to BoardSource’s certificate webinar series, which are subject to the BoardSource cancellation policy for the certificate webinar series.

BoardSource reserves the right to cancel webinars at any time. In the unlikely event that your webinar does not take place, we will make every effort to offer you an alternative date or refund the full cost of the webinar.


Certificate Webinar Series


Registration will be refunded if cancelled more than 7 days before the webinar begins. Refund will not include the cost of course materials and shipping. Registrations cancelled less than 7 days before the webinar begins are eligible for BoardSource credit only.

Please note:

  • Registrants may substitute one person for another prior to the start of the webinar series without penalty provided the request is received at least 2 business days prior to the start of the first webinar in the webinar series. Substitutes must have the same membership status as the original registrant. To arrange a substitution, please call BoardSource at 202-349-2580.
  • This cancellation policy does not apply to private trainings or 101- and 201-level webinars. Private trainings are subject to the cancellation policy in the training contract. 101- and 201-level webinars are subject to the cancellation policy for 101- and 201-level webinars.

BoardSource reserves the right to cancel webinar series at any time. In the unlikely event that your series does not take place, we will make every effort to offer you alternative dates to take the series or refund the full cost of the series.


Live Public Trainings


Date of Cancellation

60+ days prior to first day of course

30-60 days prior to first day of course

Less than 30 days prior to first day of course

Day of training or after training

Cancellation Fee

10% of registration fee

50% of registration fee

75% of registration fee

No refund

Please note:

  • Registrants may substitute one person for another prior to the start of a live public training without penalty provided the request is received at least 2 days prior to either the training. Substitutes must have the same membership status as the original registrant. To arrange a substitution, please call BoardSource at 202-349-2580.
  • This cancellation policy does not apply to private trainings, 101- and 201-level webinars, and certificate webinar series. Private trainings are subject to the cancellation policy in the training contract; 101- and 201-level webinars are subject to the cancellation policy for 101- and 201-level webinars; certificate webinar series are subject to the cancellation policy for certificate webinar series.
  • Registrants may transfer to a future date of the same course, if applicable, provided notice is given to BoardSource no later than 7 business days prior to the start of the training. The following transfer fees will apply:
    • More than 14 days prior to start of course: $0
    • 14 to 7 days prior to start of course: 10% or $100 (whichever is greater)
    • Less than 7 days prior to start of course: No transfer available

BoardSource reserves the right to cancel training courses at any time. In the unlikely event that your training course does not take place, we will make every effort to offer you an alternative date to take the course or refund the full cost of the training.


BoardSource Leadership Forum


 

The 2017 BoardSource Leadership Forum will be held October 19 – 20 in Seattle, Washington.

Date of Cancellation

Prior to July 31, 2017

Between August 1 and October 13

After October 13

Cancellation Fee

$100

$200

No refund

Consent to Use of Photographic Images

Registration and attendance at, or participation in BoardSource Leadership Forum and other activities constitutes an agreement by the registrants to allow BoardSource to use and distribute (both now and in the future) the registrants or attendee’s image or voice, in photographs, video, electronic reproductions, and audio of such events and activities.