Job Openings

BoardSource is dedicated to advancing the public good by building exceptional nonprofit boards and inspiring board service.

 

Join our highly collaborative and fun staff to help us magnify the impact of all nonprofit missions by strengthening and inspiring board leadership. With nearly 30 years of hands-on experience working with nonprofit boards, BoardSource is the go-to resource for leaders who want to have a positive effect on the world by serving on a nonprofit board. BoardSource supports a community of nonprofit leaders and boards with assessment tools, educational programs, consulting, resources, and access to a network of other leaders and experts. It also serves as the national voice for inspiring and effective board leadership on critical sector issues.

If you are passionate about the nonprofit sector, have experience evaluating nonprofit program effectiveness, are data and analysis driven, and want to work for an organization named one of the Best Nonprofits to Work For by The Nonprofit Times, this could be the right role for you!

Current job openings


Assessment Services Account Representative

We are searching for a detail-oriented, positive-minded, technology-savvy professional to join our assessments team.

The Assessment Services Account Representative provides account management and client support via phone and email to our customers who purchase online assessments. This individual manages the full survey process, including sale, setup, customization (when applicable), launch, technical assistance, and report generation for clients who conduct any variation of a board self-assessment survey, chief executive assessment survey, or a custom survey project using BoardSource’s online survey tools. Strong customer service skills in both e-mail and phone-based support are a must. As the survey administrator, this person provides clear instructions for all steps related to administering the online survey, assists customers with customizing the survey tool as needed, and answers questions related to our nonprofit governance assessment tools. The ideal candidate is highly organized and responsive to customer needs with a detailed and methodical approach to day-to-day processes and to troubleshooting customer issues related to online products. The representative is responsible for tracking daily activities related to client accounts.

We are seeking an energetic and positive-minded individual who is service oriented and a strong team player. The ideal candidate possesses a bachelor’s degree; 1-3 years of administrative support, account management, membership or assessment services experience; and a true passion for the nonprofit sector. This individual must be customer focused and able to professionally interact with current and prospective customers, nonprofit staff and board members, and BoardSource staff. To be successful in this position, the individual must have strong verbal and written communication skills and proven success with account management, project management, or membership services. This position requires a detail-oriented self-directed individual who thrives in a fast-paced environment, has a keen attention for identifying and implementing process improvements, and adapts to changing situations or priorities. Candidates must possess solid computer skills and be comfortable working in Web-based survey environment. Strong Microsoft Excel skills are desirable.

If you, like us, believe in the critical role of boards to organizational success and want to join an organization with a collaborative, results-driven culture, please mail, e-mail, or fax your cover letter, resume, and salary history to:

ASAR Search

E-mail (preferred): smartmoves@boardsource.org

BoardSource
750 9th St, NW Suite 650
Washington, DC 20001-4793


 

Director of Digital Marketing

The Director of Digital Marketing, working in collaboration with the Vice President of Marketing and Communications and Director of Communications, will be responsible for assuring that BoardSource leverages digital media and technology to improve marketing, communications, and user experience. This individual will drive successful transformation and build our brand in digital and social spaces. The candidate will have a high level of responsibility for understanding, planning, and leading the implementation of marketing technology solutions and strategy.

The Director of Digital Marketing will formulate a digital marketing and communication strategy that offers added value for our members and highlights BoardSource’s resources and sector leadership initiatives while continuing to expand our reach. This individual will develop and implement strategies and tactics to personalize experiences, content, websites, and digital campaigns for BoardSource’s member segments and individual consumers. The director will be responsible for managing the organization’s website, SEO, and initiatives that will drive traffic, as well as member acquisition and conversions. This individual will track and analyze data to determine the success of our digital marketing strategies.

The ideal candidate will possess a bachelor’s degree in marketing or related field with at least seven years of experience in digital marketing and a passion for the nonprofit sector. Candidates must have demonstrated leadership leveraging web and digital channels to drive marketing success and business growth; strong project lead and management skills are required. The director is expected to rely heavily on data to make big and small decisions for incorporating digital approaches into existing business models and architecting new digital-first business models. The successful candidate will be a tech savvy, experienced marketer and self-starter with a proven track record of developing creative, results-oriented ideas, and moving them toward implementation and completion. Experience with lead nurturing, sales funnels, lead scoring, and personal development as well as drip/lifecycle campaigns and A/B and multivariate experience is a plus. To be successful in this role, candidates should have in-depth knowledge and management experience with enterprise e-commerce and CMS platforms (WordPress); reporting and integrations with HubSpot, Salesforce, Pardot, Google Analytics, and Swiftype; solid knowledge of HTML, CSS, XML, JavaScript, PL/SQL; and a strong understanding of SEO/SEM.

BoardSource offers a highly collaborative, collegial environment with competitive salaries and excellent benefits. Please mail, e-mail, or fax your cover letter, resume, and salary history to:

DDM Search

E-mail (preferred): smartmoves@boardsource.org

BoardSource
750 9th St, NW Suite 650
Washington, DC 20001-4793


 

Director of Research & Evaluation

We are searching for a hands-on, highly collaborative, positive-minded, social research professional who is eager to advance the field of nonprofit governance.

The director of research & evaluation leads BoardSource’s efforts to document and evaluate trends and changes in nonprofit board leadership and governance.  Reporting to the vice president of programs and chief governance officer, s/he will be responsible for all aspects of BoardSource’s biennial study of board leadership practices, Leading with Intent, as well as other quantitative and qualitative research focused on nonprofit board leadership and governance.  In partnership with the vice president of programs & CGO as well as the president & CEO, the director of research & evaluation will be charged with expanding BoardSource’s leadership and sophistication as a provider of applied research. A hands-on position, the director of research should be skilled at both complex data analysis and modeling, as well as identifying and articulating the stories that the data tell and what that means for nonprofit boards and those who care about them.

In addition to designing and executing BoardSource’s signature research studies, the director of research & evaluation will work with colleagues in BoardSource’s consulting practice to create structured evaluation protocols for learning-driven consulting engagements.

He or she will build relationships with academic institutions and identify a process for utilization of BoardSource data by academicians and PhD candidates to best analyze our data. This individual may work with the fundraising team to identify opportunities for funding of research projects and work across the organization to make sure that our research is organized, accessible, and leveraged to the fullest extent by all BoardSource staff and BoardSource consultants. The director is also responsible for staying apprised of governance-related issues, capturing and analyzing data from internal and external sources, soliciting feedback from our research advisory council, managing research projects and budgets, writing research content for publications, and representing BoardSource and its research in the sector and beyond.

The ideal candidate possesses seven to ten years of relevant experience in the nonprofit sector, evaluating nonprofit program effectiveness, conducting qualitative and quantitative research, data analysis and modeling, and project management. A Master’s degree or PhD in social research or related field and familiarity with nonprofit board leadership is highly desirable. A strong understanding of the nonprofit sector, including the diversity of organizational structures, missions and size, and how that impacts an organization’s operations is necessary to be successful.  Extensive experience in research project design, management, and evaluation coupled with strong writing and oral communications skills to effectively explain the stories behind the data to a lay person are necessary.   The ideal candidate is able to identify big-picture sector trends and needs as well as focus on the details to execute research to fulfill these needs.  Individual must be flexible and resourceful problem-solver who is comfortable with a level of ambiguity and be able to balance long-term goals with incremental improvements. The ideal candidate will exhibit the ability to be both an individual contributor and work collaboratively across teams with non-academics. Proficiency with SPSS statistical software is preferred.  Candidate must have a positive personality with a passion for supporting and strengthening nonprofit organizations.  BoardSource may choose to fill this role as an on-staff director of research & evaluation or consultant.

If you, like us, believe in the critical role of boards to organizational success and want to join an organization with a collaborative, results-driven culture, please mail, e-mail, or fax your cover letter, resume, and salary history to:

DR&E Search

Email (preferred): smartmoves@boardsource.org
Fax: 202-349-2597

BoardSource
750 9th St NW Suite 650
Washington, DC 20001

Equal Opportunity Employer